FAQ
Frequently Asked Questions
These are the questions we’re most often asked about our pet sitting services. If you have a question we haven’t answered, please contact us.
Will we meet in person before you start caring for our pets?
Yes. We will schedule a Meet & Greet in your home before any pet sitting services are provided. This allows us all to meet each other, including your pets, to determine if we are mutually a good fit.
At this time we will talk in detail about your travel plans, your pets, and home. We will also have you complete the necessary paperwork. Contact us if you’re ready to schedule this meeting.
Are you insured?
Yes, we have insurance through Business Insurers of the Carolinas, and can provide proof of insurance if requested.
What are your rates?
Our rates start at $135 per day, and will be based on a variety of factors, including where you’re located, how many animals will be cared for, and more. Exact details will be discussed during our initial consultation.
Will my pets ever be left alone while you’re caring for them?
If we are staying in your home while you’re away, your pets will never be left alone more than 4 hours at a time in any one 24-hour period.
Do you offer any other services while you’re in our home?
If you have dogs, upon your request we will walk them daily. We will also bring in newspapers/mail, water indoor and outdoor plants, take trash out, etc. Other services may be discussed during our initial consultation.
How will you care for our home?
We will be mindful of your belongings and ensure that when you return home, it will be clean, well-cared, and in the same condition as it was when you left. During our consultation we will discuss details about your home.
How far will you travel for a pet sitting job?
We love to travel and are available for pet sitting assignments throughout the United States, and worldwide.
Do you have a minimum number of days per assignment?
We do not have a minimum number of days for pet sitting assignments in the Bay Area. However, when travel is involved, we do require a minimum of seven days.
What if my pet becomes ill while I’m away?
Prior to any pet sitting services, we will ask you to provide us with information about your pets and home. This will include emergency contacts, your veterinarian’s information, any health issues your pets have, and more.
If your pet becomes ill while we’re caring for them, we will notify you first if time permits. However, if the pet is in a dire emergency our first priority will be to get him/her to your veterinarian or an emergency clinic.
Who will be in my home while I’m away?
The only people in your home will be The Pet Daddies, Wayne and Jeff. We will not invite anyone into the home while you’re away. If anyone else will have access to the home, we request that you let us know who they are and their reason for coming in. This would include maids, service people, etc.
How is payment handled?
A non-refundable deposit of $135 will be due at the time of booking. This will reserve your dates and will be applied to your final bill. The remainder is due when we arrive at your home to care for your animals and home.
